Contact PayBreakdown about calculator feedback, a figure that looks wrong, privacy requests, accessibility issues, or advertising.
What this covers
Use this page to report a figure that looks wrong, an assumption that is out of date, an accessibility problem, or a privacy request. A calculation report is the most useful thing you can send: say which page, which figure, and what you expected.
How this page is maintained
Assumptions used here
Assumptions used here
Tax/source year
2026/27
Region
England/Wales/Northern Ireland
Tax code basis
1257L where the page uses PAYE defaults
Pension basis
No pension deduction unless this example says otherwise
Student loan basis
No student loan unless selected in this example
Source and methodology context
Source and methodology context
What is not decided here
PayBreakdown does not decide payroll correctness, lender approval, benefit entitlement or employer compliance, and does not give regulated financial, mortgage, debt, tax, payroll or legal advice.
General contactsupport@paybreakdown.co.ukPrivacy and data rightsUse the same address with Data request in the subjectBest bug reportsInclude the page, inputs, expected result, and screenshot if useful
What to contact us about
Good feedback makes the calculators safer and more useful. You can contact PayBreakdown about calculation assumptions, broken pages, accessibility issues, privacy requests, account data, or unclear wording.
Calculation checks or suspected errors
Questions about the data kept in your browser, or how to clear it
A tax, National Insurance or statutory pay figure that looks wrong
Advertising, partnership, or content questions
Accessibility barriers or mobile layout issues
What to include
Please do not email payslips, bank statements or anything containing personal details. For calculator issues, include the page URL, the example figures you used, the result you expected, and what you actually saw.
The page or tool you were using
A short description of the issue
Example figures only if they are needed to reproduce the problem
Whether you were signed in or using local browser storage
Security and privacy
Never send passwords, access codes, full bank exports, or unnecessary personal financial data by email. If a request involves personal data, PayBreakdown may need enough information to verify the request before acting on it.
How to use this page
This page supports the calculators by explaining the operating position behind them. Read it alongside the relevant calculator output when you need to understand assumptions, limits, contact options, privacy choices, source checks, advertising separation, or terms of use.
Use calculator pages for the numbers and this page for the surrounding policy or trust context.
Check source and methodology pages when a tax, payroll, borrowing, benefit or statutory-pay figure matters.
Contact PayBreakdown if something looks unclear, inaccessible, or out of date.
What this page does not replace
Trust and policy pages explain how PayBreakdown works, but they do not replace official guidance, employer or payroll records, lender documents, legal advice, tax advice, debt advice, financial advice, or a formal data-rights response where one is required.
Practical checks before relying on it
If this page affects a calculation choice, compare it with the current tax year, source date and methodology notes used by the relevant calculator. If it affects privacy, advertising or data-rights choices, use the named contact option and avoid sending salary details you do not need to share. PayBreakdown holds nothing on a server: calculations run in your browser, and a saved setup stays in that browser only. For important decisions, keep a copy of the relevant calculator result, source date and assumptions so you can compare them with updated guidance later. Recheck this page after major product, advertising or calculation changes.
Last updated 2026-08-27. Checked by Sean Elsmore. Rates last checked against GOV.UK on 2026-08-07. Estimates are for planning and should be checked against official records where the decision matters.