PayBreakdown

Contact PayBreakdown

Contact PayBreakdown about calculator feedback, a figure that looks wrong, privacy requests, accessibility issues, or advertising.

What this covers

Use this page to report a figure that looks wrong, an assumption that is out of date, an accessibility problem, or a privacy request. A calculation report is the most useful thing you can send: say which page, which figure, and what you expected.

How this page is maintained

Assumptions used here

Assumptions used here
Tax/source year2026/27
RegionEngland/Wales/Northern Ireland
Tax code basis1257L where the page uses PAYE defaults
Pension basisNo pension deduction unless this example says otherwise
Student loan basisNo student loan unless selected in this example

Source and methodology context

Source and methodology context
What is not decided herePayBreakdown does not decide payroll correctness, lender approval, benefit entitlement or employer compliance, and does not give regulated financial, mortgage, debt, tax, payroll or legal advice.
General contactsupport@paybreakdown.co.uk
Privacy and data rightsUse the same address with Data request in the subject
Best bug reportsInclude the page, inputs, expected result, and screenshot if useful

What to contact us about

Good feedback makes the calculators safer and more useful. You can contact PayBreakdown about calculation assumptions, broken pages, accessibility issues, privacy requests, account data, or unclear wording.

  • Calculation checks or suspected errors
  • Questions about the data kept in your browser, or how to clear it
  • A tax, National Insurance or statutory pay figure that looks wrong
  • Advertising, partnership, or content questions
  • Accessibility barriers or mobile layout issues

What to include

Please do not email payslips, bank statements or anything containing personal details. For calculator issues, include the page URL, the example figures you used, the result you expected, and what you actually saw.

  • The page or tool you were using
  • A short description of the issue
  • Example figures only if they are needed to reproduce the problem
  • Whether you were signed in or using local browser storage

Security and privacy

Never send passwords, access codes, full bank exports, or unnecessary personal financial data by email. If a request involves personal data, PayBreakdown may need enough information to verify the request before acting on it.

How to use this page

This page supports the calculators by explaining the operating position behind them. Read it alongside the relevant calculator output when you need to understand assumptions, limits, contact options, privacy choices, source checks, advertising separation, or terms of use.

  • Use calculator pages for the numbers and this page for the surrounding policy or trust context.
  • Check source and methodology pages when a tax, payroll, borrowing, benefit or statutory-pay figure matters.
  • Contact PayBreakdown if something looks unclear, inaccessible, or out of date.

What this page does not replace

Trust and policy pages explain how PayBreakdown works, but they do not replace official guidance, employer or payroll records, lender documents, legal advice, tax advice, debt advice, financial advice, or a formal data-rights response where one is required.

Practical checks before relying on it

If this page affects a calculation choice, compare it with the current tax year, source date and methodology notes used by the relevant calculator. If it affects privacy, advertising or data-rights choices, use the named contact option and avoid sending salary details you do not need to share. PayBreakdown holds nothing on a server: calculations run in your browser, and a saved setup stays in that browser only. For important decisions, keep a copy of the relevant calculator result, source date and assumptions so you can compare them with updated guidance later. Recheck this page after major product, advertising or calculation changes.

Last updated 2026-08-27. Checked by Sean Elsmore. Rates last checked against GOV.UK on 2026-08-07. Estimates are for planning and should be checked against official records where the decision matters.